Privacy Policy

Your privacy is critically important to Mossel Bay Helicopters.

It is Mossel Bay Helicopters’s policy to respect its users’ privacy regarding any information that may be collected while operating its website and are committed to protecting personally identifiable information you may provide Mossel Bay Helicopters through its website. This privacy policy (“Privacy Policy”) explains what information may be collected on Mossel Bay Helicopters’s website, how Mossel Bay Helicopters uses this information, and under what circumstances Mossel Bay Helicopters may disclose the information to third parties. This Privacy Policy applies only to information collected through the website and does not apply to collection of information from other sources.

This Privacy Policy, together with the Booking Terms and Conditions posted on Mossel Bay Helicopters’s website, set forth the general rules and policies governing your use of Mossel Bay Helicopters’s website. Depending on your activities when visiting Mossel Bay Helicopters’s website, you may be required to agree to additional terms and conditions.

Gathering of Personally-Identifying Information

Mossel Bay Helicopters offers services through its website that may require certain visitors to interact with Mossel Bay Helicopters in ways that require the gathering of personally identifying information. The amount and type of information that Mossel Bay Helicopters gathers depends on the nature of the interaction. For example, Mossel Bay Helicopters ask visitors who submit the contact form on its website to provide a name, contact number and email address.

Mossel Bay Helicopters will never sell, rent, transfer to a third party, make available to a third party, or in any way misuse any personally identifiable data/information collected. Any such information collected is used mainly (but not limited to) for the operation of Mossel Bay Helicopters’s services, facilitating bookings and account management.

Information collected may include your personal details such as your name, surname, email address and contact number; geographical location; IP address assigned by your ISP, billing address, hardware and software details. Mossel Bay Helicopters does not collect credit card details via its website and credit card details are never stored on its servers.

Website Visitors

Mossel Bay Helicopters collects non-personally identifying information that web browsers and servers typically make available for statistical purposes, such as the browser type, language preference, referring site, and the date and time of each visitor request. Such information is collected and processed by software such as server software, locally hosted statistical software and other such services. Mossel Bay Helicopters collects such non-personally identifying information to better understand how visitors use its website. From time to time, Mossel Bay Helicopters may release aggregated statistics about the behavior of visitors to its website. Mossel Bay Helicopters may display this information publicly or provide it to others. However, Mossel Bay Helicopters does not disclose your personally identifying information.

Mossel Bay Helicopters also collects potentially personally identifying information like Internet Protocol (IP) addresses for users. We only disclose IP addresses under the same circumstances that it uses and discloses personally identifying information as described in this policy.

External Links & Third Party Services

Mossel Bay Helicopters’s website may contain links to external sites that are not operated by us. By clicking on any third-party links, you will be directed to that third party’s website. Mossel Bay Helicopters strongly advise you to review the Privacy Statements, Disclaimers and Terms & Conditions of every site you visit. Mossel Bay Helicopters has no control over and assumes no responsibility for the content, privacy policies or practices of any third-party sites, products or services.

Mossel Bay Helicopters reserves the right to import and manage its e-mail into/through international mail servers such as Gmail. Such service providers’ servers are usually located outside of South Africa.

Storage & Data Retention

Mossel Bay Helicopters’s website service providers host its website on local web servers. However, any or all information may be stored in encrypted format on S3-compatible backup servers outside of South Africa.

Mossel Bay Helicopters retains and archives data collected through its website and connected sources for the maximum allowable period to satisfy its legal obligations and for statistical purposes.


The security of your Personal Information is important to Mossel Bay Helicopters, however, no method of transmission over the Internet, or method of electronic storage is 100% secure. While Mossel Bay Helicopters strives to use commercially acceptable means to protect your Personal Information, Mossel Bay Helicopters cannot guarantee its absolute security.

Mossel Bay Helicopters’s e-mail and the contents therein are confidential and privileged information intended for the sole use of the addressee(s). Mossel Bay Helicopters does not guarantee e-mail to be secure, error-free, untampered, uncorrupted, created or originated from unauthorized persons/sources or virus-free. It is important to remember that no system is 100% secure and that information could be intercepted, amended, corrupted, destroyed, lost, incomplete or arrive late.

Please note due to internet fraud and hacking:
Mossel Bay Helicopters will never change its banking details via e-mail without providing a bank-issued and verifiable Confirmation of Banking letter. Should you have any queries, please contact Mossel Bay Helicopters before making any payments. Should you make payment based on a fraudulent e-mail, Mossel Bay Helicopters cannot be held responsible for any losses incurred and you will still remain liable to pay the amount due to Mossel Bay Helicopters.


Mossel Bay Helicopters maintain a strict anti-spam policy. If e-mail was received as result of spamming or phishing, please direct complaints to [email protected].

Mossel Bay Helicopters may use your e-mail address to send you updates and information from time to time as required to fulfil its service obligations to you.


To provide its users with the best online experience, Mossel Bay Helicopters’s website uses “Cookies” and/or similar technologies and/or services provided by third parties to display personalized content and store your preferences on your computer as a text string of information. This information is retrieved and provided by your browser each time you return.

These “cookies” are used by Mossel Bay Helicopters’s website to help it identify and track visitors and their usage of the website. If you do not wish to have cookies placed on your computer, please set your browser to refuse cookies before using Mossel Bay Helicopters’s website. However, in doing so please note that certain features of the website may not function properly without the aid of “cookies”.

By continuing to use Mossel Bay Helicopters’s website without changing your browser’s “cookie” settings, you acknowledge and consent to the use of “cookies”.

Children Online Privacy Protection

Mossel Bay Helicopters does not specifically market to children under the age of 18 years old.